Service and Support

Get online support within seconds, controlled by you!

We take great pride in providing all our customers with industry-leading support. With our new easy-to-use online support system you gain instant access to all the top-tier features, tools, data, as well as new enhancements, quickly and conveniently.

Embracing the latest technology and striving to create an easy-to-use system for you, our client, we have moved the support pack online. Now you can access all the original features, plus many new enhancements, directly from our website.

This remarkable, easy-to-use system features the latest software technology powered by JG Electronics. It is automatically updated with real-time data, ensuring that you receive the most accurate information at all times.

Get access to

  • Product instructions.
  • Helpful videos.
  • Cost & sales calculator.
  • Product templates and so much more.

Please do not hesitate to contact us if you need technical support.

Technical Help

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To assist you effectively, please provide the information below as accurately as possible. If a category does not apply, please tick "not applicable".

Printers
Vinyl Cutters
Heat Presses

Technical Help Button

Login to unlock all features

Our support system is FREE for anyone who supports JG Electronics, allowing us to support you in return. The only requirement is that you register on our website, if not already, and all features will be available once you're logged in.  We would love to hear your feedback, as well as any suggested features or functionalities you would like to see.

Easy to use support system

How to access instructions, templates, how to videos, cost calculator and more

Click on the online shop button
Click on login or register
Login or register
Click on consumables
Choose a product
Click on the product name
Scroll Down until you see tabs
Choose from the tabs

Marketing Guide

Welcome to our marketing guide, created specifically to help you succeed with the systems you've purchased from JG ELECTRONICS. This isn't just another generic "how to" guide. Instead, it's a more personal resource, sharing the secrets we've used to build our successful business. We've also documented the mistakes we've made, so you can avoid them on your journey to success.

 

Marketing Help

Download software links

When purchasing a system from us you would have received your cd key, please choose your Coral Draw edition accordingly.

Corel Draw Essentials 2021
Corel Draw Essentials 2020

Sawgrass print manger for Windows

Sawgrass print manager for Mac

Printmate for Mac and Windows

Download Silhouette studio for Windows (Download size: ±333MB)

Download Silhouette studio for Mac (Download size: ±390MB)